Lexri | Privacy Policy

Who we are

Okbel Limited is the controller of your personal data for Lexri AI.

Contact:
Okbel Limited
3rd Floor, 45 Albemarle Street, London, W1S 4JL, United Kingdom
Email: support@okbel.com
Deletion page: https://docs.lexri.com/how-to-delete-your-account

What we collect

We collect the following types of data:

Account data: Your name, email address, and login details.
User content: Prompts, messages, saved tools, preferences, and outputs.
Support data: Messages and attachments sent to support.
Device and usage data: IP address, device type, operating system, app version, identifiers, crash data, feature usage, and session information.
Subscription data: Purchase and subscription status information from Apple or Google.

We do not receive your full payment card details from Apple or Google.

How we use your data

We use your personal data to provide and operate the Service, create and manage your account, generate AI responses, provide support, process subscriptions, secure the Service and prevent abuse, monitor performance and fix errors, improve the Service, and comply with legal obligations.

Our legal bases for processing are:

Contract — to deliver the Service you have agreed to use.
Legitimate interests — to operate, improve, and secure the Service.
Legal obligation — where required by law.
Consent — where required, for example for marketing.

International transfers

Your data may be processed outside the UK. Where this happens, we use appropriate legal safeguards, such as the UK International Data Transfer Addendum or other lawful transfer mechanisms.

Retention

We keep personal data only as long as reasonably necessary.

If you delete your account, we will delete your account data from active systems within 30 days, unless we need to keep some data for legal, security, fraud-prevention, or accounting reasons. Backups may remain for a limited period after that.

Your rights

You may have the right to:

Access your data
Correct your data
Delete your data
Restrict or object to processing
Request portability
Withdraw consent where we rely on consent
Creates harmful or deceptive deepfakes
Attempts to bypass safety features, reverse engineer, or misuse the Service

To exercise any of these rights, contact us at support@okbel.com.

You also have the right to complain to the Information Commissioner's Office (ICO).

Children

Lexri AI is not directed to children under 13, and we do not knowingly collect their personal data.

Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, and disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Reporting and moderation

Because the Service generates AI content, we provide an in-app mechanism for users to report harmful, unsafe, or offensive content. We may review reports and take moderation action where necessary.

Changes

We may update this Privacy Policy from time to time. The latest version will be posted in the app or on our website.